VoxPoint API Terms of Use.

1. API Access and Authentication

Access to VoxPoint APIs requires valid authentication credentials. All API requests must be authenticated using bearer tokens issued through our OAuth 2.0 flow or via API keys generated in the Developer Portal.

• Credentials must be kept confidential and stored securely at all times.
• API keys and tokens must not be shared between organizations or used to access data belonging to organizations that have not explicitly authorized your App.
• You are solely responsible for all API activity conducted using your credentials.

2. Permitted Use

You may use VoxPoint APIs solely to build integrations and applications that interoperate with the VoxPoint Platform in accordance with our documentation. All API usage must comply with the Developer Agreement and the Acceptable Use Policy.

3. Rate Limiting and Quotas

VoxPoint enforces rate limits to ensure platform stability and fair access for all developers. Rate limits are applied per API key or OAuth token.

• Standard tier: 60 requests per minute, 10,000 requests per day.
• Elevated tier: 120 requests per minute, 50,000 requests per day (available upon request for approved apps).
• You must implement exponential backoff when receiving HTTP 429 responses.
• Current rate limit status is communicated via response headers on every API call.

4. Prohibited Behavior

The following activities are expressly prohibited:

• Scraping, crawling, or accessing data through any means other than the documented API endpoints.
• Reverse engineering, decompiling, or disassembling any part of the API or Platform.
• Benchmarking or performance testing the API without prior written permission from VoxPoint.
• Reselling API access, offering "VoxPoint-as-a-service," or enabling third parties to use VoxPoint APIs through your credentials.
• Storing API credentials, tokens, or secrets in public repositories, client-side code, or any publicly accessible location.
• Attempting to circumvent authentication, authorization, or rate limiting mechanisms.

5. Data Handling Requirements

When accessing data through VoxPoint APIs, you must adhere to the following data handling requirements:

• Practice data minimization: only request and retain data necessary for your App's stated functionality.
• Delete data promptly upon uninstallation of your App or when it is no longer needed.
• Implement appropriate technical and organizational measures to protect personally identifiable information (PII).
• Do not use Customer Data for purposes beyond what the authorizing organization has consented to.
• Comply with all applicable data protection laws and regulations.

6. Monitoring and Enforcement

VoxPoint monitors API usage patterns to detect abuse, ensure compliance, and maintain platform integrity. We may suspend or revoke API access if we detect activity that violates these terms or poses a risk to the Platform or its users. VoxPoint will make reasonable efforts to notify you before taking enforcement action, except where immediate action is necessary.

7. Termination of API Access

VoxPoint may immediately terminate or suspend your API access for violations of these terms, the Developer Agreement, or the Acceptable Use Policy. Upon termination, you must immediately cease all use of the APIs and delete any cached or stored data obtained through the APIs.

8. No Warranty

The APIs are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. API Modifications

VoxPoint may modify, version, deprecate, or discontinue APIs or features at any time. VoxPoint will use reasonable efforts to provide advance notice of material changes but does not guarantee backward compatibility. Continued use of the APIs after changes take effect constitutes acceptance of those changes.

10. Contact

For questions about these API Terms of Use, please contact us at support@voxpoint.org.

Use of the APIs is also governed by the Governing Law and Venue provisions set forth in the Developer Agreement.